We value our customer feedback - take a look below at some of our fantastic reviews:
What a stunning introduction to the world of Motorhoming ! We thought we know a little about the great outdoors having used a tent for a few years, but the Motorhoming world is a whole new voyage of discovery! We decided, after realising that we might not be able to use our tent for a while after lockdown eases because of the ‘facilities’ issues (& we’re not getting any younger so the effort and time taken to pack up the SUV was becoming a pain), to take the plunge now and invest in a reasonable MH, so we could still go away with our cockerpoo and enjoy the UK. We really could have not picked a better place to start our journey than with Rikki at Coleford Leisure. From the very first interaction with him, the whole process was very reassuring, calmly explained and quality. The end result of this is that we left, a couple of weeks after seeing ‘Bessie’ (Rikki left us to explore her on our own for a good hour before we asked him some questions we had) and putting down a deposit, being the proud owners of our new holiday home and we are really pleased we had the good fortune to find him/them. I have bought a large number of vehicles over the years and I can honestly say I’ve never had a more enjoyable experience than this. Even when we managed to forget to take the levelling chocks Rikki had kept for us, he happily posted them to us and then, today, a sheaf of manuals for things like the fridge, water pump, etc., arrived (unprompted) from Rikki as we had also forgotten those when we left in Bessie. I know they are probably downloadable from the ‘net, but to receive them in the post was such an unexpected surprise and gives you an idea of the level of service and regard clients are held in by the folks at Coleford Leisure. While I think of it, a shout should also go to Steve, who spent almost 45 minutes patiently walking us through various aspects of the MH and it’s kit, while we asked him daft (to him likely but a whole new world to us) questions without any hint of exasperation or ‘doh’ type response. All in all, it’s very clear why they’ve been around so long and clearly so successfully, cheers guys and we know where we’ll be going when the time comes to replace Bessie (which will be a number of years down the road but will eventually happen).
Excellent from start to finish. We got a decent part ex for our old hymer and the new bailey 625 autograph was ready and prepped in no time. Good points were the no quibble refund of a minor warranty issue (tracking) and the extra help we had at handover with them giving an extra gas bottle. Rikki was very helpful at all times. ???
We have had our camper van a full four weeks and love it. We would like to thank Ricky for his patience and helpfulness during our buying experience.
I would recommend this company to buy from and maintain your motorhome .
Bought a caravan today ,and I have to say the service was absolutely excellent the gentleman who served us Ricky went above and beyond to help us ,no pressure just valuable advice if needed , would definitely recommend this company .
One phone call, price agreed and van collected without any hassle. Great service and a real friendly service. I would recommend them to anyone.
This is a excellent company to sell your caravan to,
I phoned Monday and spoke to Michael a very friendly easy to talk to person explained our situation
We agreed a fair price, he collected on Thursday paid bank by transfer no problem hassle free transaction
Thank you Michael
We are on holiday in the area in our motorhome and developed a leak through the main skylight during some very heavy rain overnight Phoned Coleford Leisure in the morning and asked if they could have help. Spoke to Ricky who said unfortunately shortage of staff that day but to bring it in first thing tomorrow and we'll take a look. Left it with them and went off for a cycle ride. On return roof skylight old sealant removed, cleaned and resealed. All in all a very good experience - friendly helpful staff with a can do attitude. Thanks guys.
Fantastic service from Ricky. Very helpful, no pressure at all. Our van was superbly prepared for us and we have just spent our first happy weekend in it. Would thoroughly recommend.